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Watch specilist

Ref: 05058 | Permanent | Rochester | £31000 - £31000 per Annum

My Client is a leading jewellery retailer who are seeking a watch specialist to join their team in Rochester.
You will be from a jewellery background and have a knowledge of watch brands and will be responsible for offering advice, support, knowledge and value opinions to stores and customers about watches.

KEY RESPONSIBILITIES:

Research
Accurately research items with regards to:
Provenance
Authenticity
Disposition route
Value

Support
Answer support calls via phone, email and web enquiries, from both stores and customers.
Give advice and pass on knowledge about items submitted for pledge and purchase.
Offer valuation guides on pledge and purchase items.
Attend stores for field support on high value or complicated items.
Provide the required standard of customer service to all enquiries, as agreed by the Central Value Support Manager.
Communicate findings of dispositions/knowledge, to Central Value Support Manager.

Training and development
Write help sheets and fact files for central resources.
Input material into training courses.
Assist the training of staff within the business when necessary.

Administration and processing
Assist with the administration and processing of items through the G&V department between calls or as and when necessary.

To hear more send your CV to Sam at May Stephens recruitment
May & Stephens acts as an “employment business” in relation to this vacancy







Please contact Samantha Whitham for further information.

Phone : 020 7488 9922

Apply Now

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