Our client, one of the nation’s leading retailers, is seeking committed and enthusiastic individuals with experience of customer services, to support their team during one of their busy periods. You will be dealing with orders for corporate and individual clients,and assisting them with general enquiries. Taking and processing client’s orders, you will be receiving a high volume on inbound calls, and be required to enter all necessary information onto the company’s in-house systems. Once this has been done, you will be require generate invoices and processing orders for delivery, as well as liaising with clients via telephone and email to ensure that their experience is as efficient and problem free as possible.

Our client is seeking individuals with a background in the customer service sector, and experience of taking high volumes of incoming calls, and generating and processing orders. You will need to possess superb written and spoken communication skills, and be capable of acting on your own initiative in order to deal with client’s issues effectively. You will use a range of in-house systems to process clients’ orders, and as such it is imperative that you are proficient in using the major I.T. packages, and can pick up new processes with ease.

Our client is one of the UK’s best known retailers, with a reputation for unrivalled quality of products and services. Their offices are situated in the West End of London, close to Underground links and local amenities.

A rate of £8.00 per hour, and the chance to work within a fantastic team for a prestigious retailer.

EQUAL OPPORTUNITIES

May and Stephens Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.